Splunk Webinar: Learn how Cerner Extends Splunk to Gain End-to-End Visibility into Complex Business Process

I am honored to have the privilege to host a Splunk webinar with Cerner on July 28. In this webinar, Cerner will be discussing one of their many exciting use cases around business process analytics and how they are extending Splunk software to gain end-to-end insights into complex business processes.

One such process is real-time eligibility, a critical and complex process in healthcare. As a part of the process, information for each patient (e.g., name, address, insurance carrier) is entered into the Cerner system, where it is then verified and forwarded to the insurance carrier. The carrier confirms the patient’s coverage and the amount of the deductible. Within moments, the healthcare provider can validate each patient’s eligibility and then provide …

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Practical Operational Intelligence for the Internet of Things – Part 1

Recently, we were lucky to join the Eclipse Foundation’s IoT team for a webinar on “Practical Operational Intelligence for the Internet of Things”. Emphasis was on the practical. As I discussed in a recent blog for the IoT Solutions World Congress, when it comes to the IoT, turning data into insights shouldn’t be so hard. With the proliferation of complex architectures, interfaces, and slow time-to-value, it’s no wonder the “hype” of both big data and the IoT sometimes eclipses their successes.

With that in mind, I’m kicking off a multi-part blog series on “Practical” IoT Operational Intelligence and Analytics with Splunk. Goal here is to get you to value from IoT generated data as quickly and as …

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Smart AnSwerS #30

Hey there community and welcome to the 30th installment of Smart AnSwerS.

Splunk HQ’s kitchens underwent a total makeover last week, and this beast of an automated hot drink machine appeared on the 1st floor. Splunkers have been frequenting the new big shiny toy, taking all the mugs, bringing them back to their respective floors, and leaving us first floor dwellers with nothing *cries*. Fortunately, this new installation has brought comic relief. Some new signage was placed on the machine saying “”OK Coffee” I am voice activated, please try me.” The machine is not voice activated, serving some occasional amusement 😉

Check out this week’s featured Splunk Answers posts:

Real Time Search Performance Considerations: Are there any

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Tutorial: Let others work for you – Give them their data!

Recently I had a great discussion with some folks from the communbeach_chiar_pc_800_clr_3539ity –  they told me that in most cases the Splunkers within an organization are the ones with the best visibility and inform other departments about issues/problems/breaches. As a result their peers in the organizations want to have the same information advantage and visibility. However, often they are just interested in their own systems and services, not from others within a large organization.

What’s the easiest and fastest approach to give them the visibility they want?

The Answer: Lookups and drop down menus

Based on the Qualys App for Splunk Enterprise I’ll explain to you how you can modify an existing dashboard that shows all vulnerabilities and how to, for …

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Meet the Splunkterns: Anne-Marie Chun

CJlc7DXUYAAKzOIWelcome back to our Meet the Splunkterns series! To recap some of the fun we have been having, last Friday the Splunkterns got to spend a little more time getting to know one another during our day of community service. We started the day learning more about Splunk4Good and and the organization Meals on Wheels, which we had the opportunity to partner with for the day. After we had our orientation and signed away our lives (just kidding!) we headed out to 6th and Mission. We spent half of the day handing out around 200 Emergency Food Kits to home-bound seniors and talking to them about emergency preparedness. I thought it was awesome spending time helping some of the residents …

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Smart AnSwerS #29

Hey there community, and welcome to the 29th installment of Smart AnSwerS.

SplunkLive! is currently in session in San Francisco, CA where current and potential customers get to hear from Splunkers and other fellow customers on how various Splunk products are used to gain valuable insight from their machine data. It’s a great space to learn what Splunk can bring to your organization through the many use cases that have been applied successfully, and also network with other users to share knowledge and discover new possibilities. If you missed out on attending SplunkLive! today, you can always stay tuned to our Upcoming Splunk events and webinars to see if there are opportunities near you.

Check out this week’s …

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Small IT, Big Problems: Discovering the Unknown with Log Data

Shay_New
The following excerpt is from a contributed blog post to InfoWorld:
Small IT, Big Problems: Discovering the Unknown with Log Data

For your IT team to successfully leverage log data, you first need to find a way to manage it.

Collect and centralize
Aggregating log data in one place—as it’s generated from apps, infrastructure, and distributed environments—is essential to getting an end-to-end view of IT. Having to search through individual silos of data and manually make correlations can be time consuming, especially when a key service is down. For example, sending all syslog and Windows events to a single place means you can break away from having to rely on multiple point tools to resolve an issue. Automating the collection …

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Enabling JMX in WebSphere Application Server

Using Splunk to collect data from disparate sources is remarkably easy; but sometimes, making those sources emit data can take a bit more effort. Here’s some quick notes on making IBM WebSphere Application Server speak Java Management Extensions so that the Splunk Add-on for Java Management Extensions and Splunk Add-on for IBM WebSphere Application Server can be used to gather data. This isn’t comprehensive documentation for all possible scenarios, but rather some notes that we gathered in the development process.

Of course, the first step is to log on to the WebSphere Admin Console. Use the menu on the left to navigate to Servers -> Server Types -> WebSphere Application Servers. Click on the Application Server instance that you want to configure …

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Masters Of Machines 2015 Part 3: Customer Experience and Operational Intelligence

CExp_DataIn part 1 of this blog series we discussed the high level findings from the Quocirca analyst research into Operational Intelligence. In part 2 we discussed in detail IT complexity and the role of machine data. In part 3 I wanted to talk about the fact that poor customer experience is one of the top three fastest growing IT concerns. In April, I wrote here and here about how organisations (such as Shazam, John Lewis, Auchan, Nordstrom and Domino’s Pizza) are using Splunk to improve customer experience and the research shows how important a priority it is. It is no surprise that customer experience is now a multi-channel initiative across web, voice, mobile, face-to-face, social and IoT. What is a …

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Smart AnSwerS #28

Hey there community and welcome to the 28th installment of Smart AnSwerS!

This just in! The .conf 2015 Where Will Your Karma Take You Contest has officially launched this month. If you happen to get the most karma points on Splunk Answers for the month of July or August, you will win a free pass to Splunk .conf 2015 in Las Vegas, September 21 – 24, 2015. You earn karma points by being an actively engaged contributor in the community forum by asking interesting questions, posting well informed answers, and leaving constructive comments. Doing all of that with a positive, respectful, and playful attitude is a nice bonus and very much appreciated. Be sure to look over the official

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