Recently Matt Asay wrote a thoughtful piece about how some technology companies are consumerizing the computing experience. In the case of Apple, Business Week writer Peter Burrows has also recently wrote about The Mac in the Gray Flannel Suite exploring how CIOs are testing the appetite for Macs in the enterprise. Michele Goins CIO at Juniper Networks recently ran a test among the company’s 6,000 employees discovering that 25% wanted a Mac.

Consumerism of the enterprise computing experience is well underway with Apple, Google, SalesForce and even Cisco’s TelePresence and WebEx offerings. According to Matt, all of these products delight users with a positive user experience by focusing on adoption first and dollars second. “Simple, fast and useful,” is the key.

Could it be that the consumerization of IT is far behind? How many enterprise management vendors focus on adoption first and dollars second? Can you honestly say that any of your vendors put you and your users first? Do the words “simple, fast and useful” come to mind as you’re writing the check for your maintenance renewal every year?

We recently compiled the feedback from out Q1 customer survey. Each quarter we survey our customer base like most companies do. What’s perhaps different in our case is we focus intensely in our surveys on the user experience with our product. We ask about ease of use, administration, upgrade processes and documentation quality. What we continue to find is users and customers actually like using Splunk versus being compelled to use it by their organization.

Maybe we’re participating in the consumerization of IT. Perhaps we just like using the stuff we build. Regardless, we are constantly working to improve the Splunk user and administration experience. To us this is the #1 measurement of our and our customer’s satisfaction. You may already know we post our product roadmap on our website including where we’re focused for the next several months. If you have your own ideas send us your feature and improvement suggestions directly to Splunk support.

This week we were rolling in Las Vegas with Interop at one end of the strip and the Microsoft Management Summit at the other end. At Interop we launched the Splunk for Change Management app. And at MMS the Splunk for Windows Management app made it’s debut. Both apps make use of the Splunk Platform which provides a common set of services and APIs making it easy to create and integrate applications that leverage vast amounts of IT data. These are the second and third applications in a series of new releases we’ll be doing this year. Splunk for PCI was the first app launched last quarter.

Splunk for Change Management App

Splunk for Change Management takes advantage of the fact that we index not just logs but configurations and file system changes as well. It also leverages a little known (but I think soon to be much more popular) Splunk search command called diff. Diff lets you easily compare two search results and returns a single result that is the different between the two. You can compare values of specific fields of results as well as every line of multi line events and files. This makes it really easy to compare configurations across lots of locations. Splunk for Change Management leverages these capabilities and brings integrated change audit, change detection and change validation.

Now your can detect unauthorized changes by indexing your trouble tickets and ticketing system logs together with your service, device and application events and configurations. We use Jira internally and find indexing our Jira tickets enables us to immediately know if a change was authorized or not. No more jumping between redundant and siloed consoles searching for the answer or writing all kinds of complicated data transformation scripts to compare the output of different management systems.

And for the first time we introduce to the industry the concept of Change Validation. Today many of us have the ability to blast out patches to hundreds of servers and device automatically. But how do we know that the changes had the desired effect? By observing the state and events generated by the actual patched systems we can now compare the before and after actual behavior. Splunk brings change audit events and configuration data together with activity and error logs so you can connect change with actual system and user behavior.

The app includes:

• Out-of-the-box dashboards with over 40 reports showing changes across all datacenter components including applications, servers and network devices.
• Predefined alerts that detect unauthorized change on the basis of configuration variances and correlation with service desk systems.
• Predefined searches to help identify service-impacting changes quickly.
• Integration with service desk systems to close the loop on change management by validating the effect of change on system behavior.

Splunk for Windows Management App

This new app integrates Microsoft’s System Center Operations Manager’s command-and-control view of a Windows infrastructure with Splunk’s IT Search. The latest version of Splunk now indexes all IT data generated by Windows servers and applications — event logs, registry keys, performance metrics and application log files. Everything is searchable from a single place to resolve service-impacting incidents faster, enhance monitoring coverage, and validate service levels.

What’s really cool is Splunk searches can be launched through Tasks in the System Center Operations Manager Console on any aspect of the infrastructure being monitored, and can be expanded to include far-flung elements of the IT infrastructure for additional context – regardless of platform or technology. Its super fast to identify information across the Windows Event Log, the Windows