Splunk Delivers Real-Time Operational Intelligence to Newly Announced AWS IoT Service

The big news of the day is that AWS is officially in the Internet of Things business. This is an announcement that is bound to make a major impact on the IoT, and is exciting news for those who are building IoT solutions as they can now take advantage of the benefits AWS can provide in terms of time-to-value, security, and scalability for device to cloud and cloud to device infrastructure.

This is also great news for Splunk’s IoT team. Our existing partnership with AWS provided a great starting point for making Splunk Enterprise AMIs and Splunk Cloud an easy to deploy and use solution for the massive amounts of machine data bound to be created by AWS IoT applications. …

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Cheers to .conf2015 with Three Clicks and a Beer

ThreeClicks2.jpgTuesday was the kickoff of .conf2015: The 6th Annual Splunk Worldwide Users’ Conference in Las Vegas and it was incredible.  After months of preparation, we were ready to hit the stage for the keynote and show the audience – our customers – how much we appreciate their loyalty, their innovation, and their inspiration.  The room was packed.  The staging was absolutely impressive. The place was buzzing.  I was, and still am, in awe of the amount of work, preparation, and production needed to pull off an event of this scale. It’s just one more example of why I am so thrilled to be part of this team.

I was the third speaker in an impressive lineup of Splunkers …

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Follow the Roadmap to IT Operational Intelligence

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At Splunk, we’re committed to helping customers make their way down the path to Operational Intelligence (OI), from troubleshooting to proactive monitoring to end-to-end service-level visibility. While every journey may be unique, we’ve created an interactive video to help customer’s plot their way through the levels of OI.

While watching the video, you can click into it to view a complimentary white paper to learn more about how Splunk collects, indexes and correlates the machine data needed to let you quickly troubleshoot issues and outages, monitor end-to-end service levels and detect anomalies.

Learn how Splunk customers have gone on their OI journey to reduce mean-time-to-resolution (MTTR), lower monitoring costs, improve system uptime and support strategic initiatives like datacenter optimization and …

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Tea and Biscuits and Operational Intelligence

KettleWherever in the world you are reading this, there’s always time for a cup of tea. Whether it is English Breakfast, Earl Grey, Peppermint or Roobois, in the 4-5 minutes it takes you to make “a cuppa” (British slang) you can also get your Operational Intelligence Benchmark score based on EMEA wide research conducted by industry analyst Quocirca and Splunk. I’m going to guide you through the steps whilst making my own cup of tea:

  1. Fill the kettle up and switch it on. Your water should boil in about 2 minutes.
  2. Whilst it is boiling, open your web browser and visit OIBenchmark.com (English), OIBenchmark.de (German) or OIBenchmark.fr (French) and click “start”


  3. Select your industry, answer the twelve quick questions and
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Practical Operational Intelligence for the Internet of Things – Part 1

Recently, we were lucky to join the Eclipse Foundation’s IoT team for a webinar on “Practical Operational Intelligence for the Internet of Things”. Emphasis was on the practical. As I discussed in a recent blog for the IoT Solutions World Congress, when it comes to the IoT, turning data into insights shouldn’t be so hard. With the proliferation of complex architectures, interfaces, and slow time-to-value, it’s no wonder the “hype” of both big data and the IoT sometimes eclipses their successes.

With that in mind, I’m kicking off a multi-part blog series on “Practical” IoT Operational Intelligence and Analytics with Splunk. Goal here is to get you to value from IoT generated data as quickly and as …

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Masters Of Machines 2015 Part 4: Meeting the increasing security threat head-on with Operational Intelligence

Matrix FightIn the fourth and final part of this blog series to accompany the “Masters of Machines II” research from Splunk and industry analyst Quocirca, we discuss the rising security threats faced by organisations today and how Operational Intelligence has a key part to play in defending yourself.





If you want to catch up with previous posts:

Part 1 – Discusses the high level findings from the research

Part 2 – The increase in IT complexity and managing it with OI

Part 3 – How to improve customer experience by harnessing machine data


The fastest growing IT management concern from 2013 to 2015 was increased security threats through the compromise of IT systems.


The …

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Masters Of Machines 2015 Part 3: Customer Experience and Operational Intelligence

CExp_DataIn part 1 of this blog series we discussed the high level findings from the Quocirca analyst research into Operational Intelligence. In part 2 we discussed in detail IT complexity and the role of machine data. In part 3 I wanted to talk about the fact that poor customer experience is one of the top three fastest growing IT concerns. In April, I wrote here and here about how organisations (such as Shazam, John Lewis, Auchan, Nordstrom and Domino’s Pizza) are using Splunk to improve customer experience and the research shows how important a priority it is. It is no surprise that customer experience is now a multi-channel initiative across web, voice, mobile, face-to-face, social and IoT. What is a …

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Masters of Machines 2015 Part 2: IT Complexity on the Rise

WiresIn part 1, I spoke about the key findings from the recently published research by Quocirca. In part 2, I’ll focus on how the research shows that Operational Intelligence helps manage IT infrastructure complexity. The adoption of cloud services (IaaS, Paas and SaaS) has a lot of well documented benefits but does add to IT infrastructure complexity making it more difficult to get insight into a technology landscape that is increasingly hybrid.


There were three big concerns with IT infrastructure:

  • Downtime and disruption to mission critical (often hybrid) services
  • Keeping up with innovation (e.g. cloud, big data, the internet-of-things (IoT), DevOps (software development and operations) and mobility
  • Data chaos from all the information generated by a modern
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Oooooooh, Shiny… Icons!

Screen Shot 2015-06-25 at 1.16.53 PMWho doesn’t love building “shiny” dashboards and getting the following reaction from their  viewers? One trick to add some extra flare to your dashboards is replacing your single value rangemap icons with your own images that change color or to a different image depending on the value. This even includes animated .gif or svgs! For example the Operational Intelligence dashboard below shows one use case of single value icon replacements. In fact, the “Power” and “HVAC” icons on the bottom right are animated .gifs and both change color and spin faster according to the single value result. Cool eh? Let’s see how this is done so you can build your own!  Note: This only works on 6.1.x and 6.2.x!

Additionally …

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Master of Machines 2015 Part 1: Operational Intelligence helps conquer complexity


We’ve been very busy the last few months working on a piece of research with industry analyst Quocirca and I’m very pleased to announce 2015’s Masters of Machines report and a new Operational Intelligence benchmarking tool. We conducted this research last year and it gave the market some great insight into the value machine data can deliver and the maturity of Operational Intelligence in Europe, so we’ve repeated it for 2015 and the findings are fascinating. The research analysed around 400 senior business and IT decision makers from the UK, Germany, France, Sweden and the Netherlands to look again at the maturity of Operational Intelligence. The key findings from the research are that the fastest growing concerns for IT …

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