With IT Operations Analytics, Data Is Everything

DevOps. Machine learning. Faster decision making. The biggest trends in IT are helping us speed release cycles, get more insights, and improve operations like never before. But as IT begins adopting and optimizing these new strategies in their organization, there’s one critical piece that’s often overlooked: an IT operations analytics (ITOA) strategy. IDC recently authored some important research on the topic, which you can download here: IDC Special Report: Worldwide IT Operations Analytics Software Market Shares, 2015.

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According to the report, “The key objective [of ITOA] is to optimize IT operational service levels in near real time for production application and infrastructure computing environments.”*

In other words, when you’re using ITOA solutions effectively, your organization simply runs better. According …

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Head in the Cloud? Maximize your Operational Intelligence with Even Deeper Integration Between Splunk and AWS

Even more exciting news from re:invent!

In case you weren’t watching the live-stream of the event, you may have missed the keynote announcement this morning about the new service called AWS Personal Health.

Splunk’s integration with AWS Personal Health allows AWS customers to proactively monitor over 70 services and quickly act on personal service interruptions informing their users of things like reserved instance retirement, network issues, even instance failures. Before, if there was a network issue, your only way of knowing was based on regional or availability zone messaging. This integration brings an even more personalized experience to using Splunk for monitoring and managing your mission critical workloads in AWS.

The AWS Health API delivers critical data on AWS service quality and …

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Splunk at IP Expo London – operating the IT of the digital enterprise.

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IP Expo London (at the ExCel Centre in London) is upon us and it promises to be a great couple of days. Splunk have three presentations and I’m interested to hear what the current views are around IT operations, monitoring and application management. Hopefully you’ve had a chance to read Matthias’ blog on securing the digital enterprise. I wanted to focus on the role of IT in operating the technology that is underpinning digital transformation.

 

IT operations is going through a period of significant change and disruption (when isn’t it?). The pressures of companies undergoing digital transformation whilst trying to ensure uptime, reduce the cost of IT, making sure they are secure and enabling the CIO to show value …

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#splunkconf16 preview: IT Operations Track – Choose your own adventure!

Does anyone else remember the ‘choose your own adventure books’ from the 90s? I do, and this year’s #splunkconf16 has me almost as excited as getting a brand spankin’ new pile of books. Just kidding, 2016 user conference is going to be much, much better!

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(No, this is not an ITSI Glass Table)

 

Splunk .conf2016 is coming up fast, and everyone on the Splunk team is excited to head down to the happiest place on earth for this year’s user conference. Check out some key details below about the great sessions that will be featured in the Splunk IT Operations track this year at .conf 2016. This year, we’ve made it easy for you by parsing the sessions into …

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The Big Data Campaign Trail

Screen Shot 2016-08-26 at 4.48.59 PMToday Splunk announced the results of a Public Sector IT research project, The Big Data Campaign Trail – Every Data Point Matters for Better IT Operations.

Having been in IT Operations for a couple of decades now, I found the insights very interesting because I believe agencies and educational institutions are going through a fundamental digital transformation which is bringing them to a crossroads.   As an architect who works with our public sector customers’ daily I want to share my thoughts on the results over a series of three blogs.  This first one will highlight the major findings, while the following two will offer some insights based on my experiences that I hope you find helpful and actionable.

The …

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One source, many use cases: How to deliver value right away by addressing different IT challenges with Splunk – Part 2

Do you remember this piece of raw data:

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I hope so, it was on the blog only last week … 😉

Today, let’s focus on the value we can extract and how we’ll be able to address some of the IT challenges related to the company strategy.

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What kind of information would be relevant for the application manager?

I am sure he would be interested by:

  • Number of transactions during the last X minutes and the trend
  • Number of transactions in errors during the last X minutes and if this number is growing compared to the last Y minutes
  • How long a transaction takes to complete for each customer
  • A geographic distribution of the transactions

“What? You said …

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Remove Cultural Obstacles in DevOps Adoption

It’s widely recognized that adopting DevOps principles can lead to many business benefits, including more agile and higher quality releases, and better alignment with customer needs. Unfortunately, one of the biggest challenges in DevOps adoption is the cultural divide between teams.

Also, container technology is gaining the attention of many in the dev community, due to the acceleration of continuous deployment and automation, and this doesn’t make the life of operations teams that much easier. I recently attended Container World Santa Clara, and the consensus is that in the next 5-10 years, containers will still be running in parallel or on top of virtualized infrastructures. So, the current or old systems are not retiring at the same pace as …

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Splunk Stream on a Raspberry Pi? YES!

As a network geek, I’ve always wanted to leverage sniffers and deep packet inspection programs to understand user experience and to secure networks. I have a home lab with many virtual machines. But let’s be honest, I really want to know what my household is doing on the Internet! I needed something light-weight, NOT an appliance as large as a data center!

Network Sniffers aren’t anything new. In fact, they’re old school. But, who would have thought a Raspberry Pi would be powerful enough to act as a real-time 24×7 sniffer? I embarked on this journey recently with the Splunk Stream App. And I must say, I’m pretty impressed.

Splunk Stream captures real-time streaming wire data and performs packet analysis …

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Bringing “Sexy Back” to IT Ops. An EMEA view on .conf2015

As I write this, I’m on a train into London and back in a cold, foggy, slightly chilly UK following September’s .conf2015 in Las Vegas. It was a pretty bumper week with around 4000 people in the MGM Grand hearing hundreds of fantastic customer stories, new product announcements, a huge partner pavilion and some great Splunk stories being shared over a drink (or two…). This year’s event generated some great buzz with #SplunkConf trending on Twitter during the keynote. From an EMEA perspective, we had three customer testimonials in the opening hour from BMW (using Splunk for IoT), Otto Group (using Splunk for business analytics) and Vodafone (using Splunk’s new IT Service Intelligence product). We also had customer speaking sessions from …

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Splunk .conf 2015 Stream Sessions You Don’t Want to Miss!

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Planning my agenda for the .conf2015 next week is really exciting this year. I am sure you feel the same – like a
kid in a candy store! If you are interested in learning about all the benefits Splunk App for Stream can bring you such as better applications visibility or improved security, then mark your calendars for the three sessions you don’t want to miss.

  1. The Splunk team will present “Splunk App for Stream Deployments in the Real World: Enhance Operational Intelligence Across Application Delivery, IT Ops, Security and More” on Wednesday, September 23, 2:15 PM. Here is a sneak peek into our session. First, we will go over how Stream can help you quickly achieve real-time applications intelligence and cloud visibility
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