All aboard with Infrastructure 4.0 — Splunk wins Deutsche Bahn Internet of Things Hackathon

Deutsche Bahn (DB) describes itself as the second largest transport company in the world and is the largest railway and infrastructure operator in Europe. With the popularity of Industry 4.0 and IoT in Germany, DB recently ran a “Deutsche Bahn goes 4.0” Hackathon over the weekend of May 8-9 2015. The concept was “We provide the data, you innovate with it”. Splunk participated with a crack team of two people, a copy of Splunk Enterprise running on a laptop and got their hands dirty digging into a labyrinth of infrastructure data. The challenge was tough: starting at 5pm we had 24 hours straight to analyze the data and demonstrate the value from it. After the final presentation of …

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FORE! Splunking my Swing

So I went to the golf range last night. It was an indoor range just a few blocks from Splunk HQ called Eagle Club Indoor Golf. They are using stereoscopic camera systems that precisely capture and analyze ball flight. Checkout their place in the virtual tour below.

Naturally, I asked if I could get a copy of the raw data. After an eyebrow raise they said “Sure”. They emailed me a CSV file that looks like below:

Club, Club Head Speed, Ball Speed, Launch Angle, Azimuth, Side Spin, Back Spin, Total Spin, Descent Angle, Carry, Total Distance, Offline, Peak Height, Vert Path, Horiz Path, Face to Path, Face to Target, Lie, Loft, Horiz Impact, Vert Impact,
Driver, 109.7, 159.1, 4.3, -2.6, -1665,

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Accelerate the Detection of Advanced Threats and Malicious Insiders

Cyber threats are becoming increasingly sophisticated, employing multiple attack vectors and utilizing legitimate ports to exfiltrate sensitive company information. These threats often sit undetected on infected systems for months while modifying, viewing, and stealing your data. And unfortunately, finding them is only part of the battle. To effectively remediate them can require days or weeks of investigation from the security team to trace back through the kill chain to determine the source of the infection, the path it employed, and the actions it took. Of course, this is of concern on multiple fronts; not only does the infection remain for a longer period of time, but the cost of remediation can become significant in its own right.

Similarly, malicious insiders …

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Customer experience improves business performance. Are you making the most of your machine data? Part II

In part 1, we discussed some of the findings of the recent UK Institute of Customer Service report on Customer Satisfaction Index and highlighted some customers using Splunk and machine data to improve customer experience. There’s a great video from my colleague Rahul that gives you a good summary:

We often find that companies start using their machine data in Splunk to spot issues and get alerted to possible incidents. Very quickly the people who are looking at the data and what they thought was a system of record realise that the same data in Splunk can be used as a system of engagement. Consider the screenshot from a demonstration of Operational Intelligence (click to enlarge):

OIDash
In this case …

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Customer experience improves business performance. Are you making the most of your machine data? Part I

CExp_DataA couple of months ago, the UK Institute of Customer Service in the UK published its Customer Satisfaction Index for the previous six months. The overall rating for the UK Customer Satisfaction Index has dropped for the last two years. In the last six months, the only sectors that have gone up in the UKCSI are Banks/Building Societies and Utility companies.

 

The three biggest areas and UKCSI metrics where the score has fallen are:

CExp1

 

CExp2With the continued growth of e-commerce, mobile devices and social media, lots of customers are having lots of experiences across lots of channels. Some of the experience is good and some of it is bad. From the UKSCI, it seems like the customer …

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Splunk at Gartner BI & Analytics Summit

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We’re very excited to be attending the Gartner Business Intelligence & Analytics Summit this week in Las Vegas. In addition to welcoming attendees in our booth (#517), we’ll also be presenting during the following times:

Theater Session
Monday, March 30 | Showcase Theater A, Forum Ballroom | 6pm-6:20pm
Leverage Machine Data and Deliver New Insights for Business Analytics

The Big Data phenomenon is being driven by the growth of machine data. Critical insights found in machine data enable IT and Security teams to ensure uptime, detect fraud and identify threats. Today, forward-thinking organizations are discovering its value to better understand their customers, improve products, optimize marketing and drive business processes. Learn how Splunk and your machine data can deliver real-time

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analytics.usa.gov Recreated Using Splunk

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Have you guys seen analytics.usa.gov?

It’s a great break-down of web traffic to various US government sites. I’m a passionate believer in the open-data movement, and this is simply wonderful! A very big pat on the back to the US Government from across the other-side of the Atlantic. I’m now looking at you now Europe…

What’s more, the team that built the app have exposed API endpoints for the data that’s currently being displayed. Which – to my excitement – allows us to start playing with it in Splunk.

I wanted to show you just how easy it is to recreate the site in Splunk, and why you would want to do it in the first place.…

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Shazam – real-time business analytics with Splunk

shazam_logo2Business analytics and data visualization are hot topics right now. One of the questions I get asked a lot is “so what’s different about Splunk when it comes to business analytics?” The short answer is the kinds of data we can analyse, the amount of information we can manage, the power of our search language and the real-time nature of the data. We’ve got some great examples of customers such as John Lewis, UniCredit, Domino’s Pizza, SurveyMonkey, Comcast etc. using Splunk for business analytics. I’m delighted that we can now add Shazam to that list:

 

 

Shazam Drives Improved User Engagement and Increased Revenue with Splunk Enterprise (press release)

Splunk and Shazam. Real-Time Insight Drives

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Christmas 2020. Will big data and IOT change things for Father Christmas? Part II

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In part 1 we discussed how Father Christmas is planning to use sensor data for the Internet of Toys.

 

In part 2 we’re going to discuss how he is going to use very large data sets to build out his Christmas 2020 technology strategy.

 

 

 

 

 

Big Data & Analytics

There’s a lot of information that goes into making Christmas a success. This data includes:

  • Social media sentiment about good or naughty children
  • Christmas present lists from children (both digitized scanned letters and increasingly electronic present lists)
  • Data from toys and manufacturing equipment to spot patterns in quality control
  • 500 years of Christmas Eve delivery data to help optimize sleigh route planning
  • Reindeer biometric information to ensure optimum
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Biking With Splunk>4Good for Early Cancer Detection!

Earlier this year, a group of Splunkers decided to embark on the Canary Challenge—getting involved with the fight against cancer to benefit the Canary Center at Stanford.

To help make a difference in the lives of many family, friends, and colleagues who have been touched by cancer, each Splunker was tasked with training for a 50km, 75km, 75mile or 100mile bike ride through the beautiful scenery of the Peninsula and at least $400 worth of fundraising. Our team here at Splunk was able to use some creative fundraising campaigns to raise $7,986 as a team towards exceeding the overall Canary Challenge goal of $1M. In the end, the final fundraising tally of $1,094,322 will help the Canary Center …

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