Splunk at Nordstrom (part 2 of 4): Nordstrom and Mobile POS

badge_online_eventsNordstrom is one of my favorite stores (if only because they carry Jimmy Choo!). One of the best parts I love about shopping at Nordstrom is that I don’t have to wait in line to purchase my items. The salesperson whips out a mobile device, takes my card, prints my receipt and I’m out the door. But this super easy checkout experience is actually far from it from an operational standpoint. That’s where Splunk comes in.

As one of the pioneers of mPOS, Nordstrom faced some unanticipated challenges when they initially piloted mPOS. For instance, managing consumer-grade devices in an enterprise environment is no easy task. How do the payment sleds work with those devices? How does the mPOS …

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Smart AnSwerS #11

Hi there Splunk community and welcome to the 11th installment of Smart AnSwerS.

This week is Splunk’s FY’16 Sales Kickoff (SKO) and there’s been a lot of hustle and bustle with Splunkers from around the globe in town. It’s been a jam-packed week reflecting on amazing achievements this past fiscal year, hearing personal customer experiences, and getting psyched for future goals with the ever changing landscape of big data. To put a cherry on top, we’ve had a cotton candy machine at HQ because the venue for the event wouldn’t allow us to use it there. I have yet to hear any complaints in the office about it (unsurprisingly) :P – Check out this week’s featured Splunk Answers posts:…

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.conf2014 Highlight Series: Splunk Ninjutsu by David Veuve

In our ongoing series of .conf2014 #TBT highlights, we revisit David Veuve’s “Security Ninjutsu” presentation focused on using Splunk for Advanced Correlation, Anomaly Detection and Response Automation.
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Skill Level:
Advanced
Solution Area:
IT Operations, Security
Splunk:
Splunk Enterprise

Presentation overview:
Splunk’s analytical capabilities allow security users to leverage advanced correlation and anomaly detection moving beyond basic incident response. Splunk can also take action, ranging from integration with ticketing systems to automatic blocking and beyond. This session walks the audience through automated threat intelligence response, behavioral profiling, anomaly detection, and tracking an attack against the kill chain. Through each of the examples, David reviews the data, how to analyze it, and what actions could be taken, providing reusable examples for how …

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Splunk Sizing Made Easy

Back in 2013, Mustafa wrote a post describing how to Estimate disk storage required for Splunk Index.

These calculations can sometimes get a bit complicated, so I created simple web-based Splunk storage sizing tool that implements Mustafa’s calculation in the background and puts a nice user interface on top of it. Check it out: http://splunk-sizing.appspot.com/

To use the tool, enter your storage requirements and the tool will estimate the storage required. Plus it can calculate the number of disks you would need per indexer, based on the type of RAID and size of disks you prefer. And it allows you to specify on which volume to store the hot/warm, cold and frozen buckets. E.g. you can store hot/warm buckets on …

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Splunk at Nordstrom (part 1 of 4): Gaining Operational Intelligence at Nordstrom

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Splunk hosted a webinar recently – Learn How Nordstrom Uses Splunk for Operational Intelligence – with Keith Kent, Senior Monitoring Engineer, Nordstrom.

As a leading specialty retailer with over 260 stores across the United States and Canada, Nordstrom is renowned for its customer service. For example, Nordstrom lets my mom buy one pair of shoes with two different sizes, thereby ensuring that she will never buy shoes from anywhere else. ;)

At Splunk, we’re constantly in awe of the creative and innovative use cases that our customers dream up. Nordstrom is no exception. In the webinar, Keith touched upon the multitude of ways that Splunk is being used across the enterprise. He is part of the Enterprise Monitoring Group …

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Splunk at Yahoo!: Big Data at Scale

Big Data is a term that’s thrown around a lot by vendors, thought leaders and the press—so much so that it’s nearly lost all meaning. In fact, most people skip “big” and immediately discuss how it’s about more than just the amount of data (and it is). That said, we should take a moment to recognize what true big data scale means.

Today we announced that Yahoo is using Hunk to analyze 600 petabytes (yes, that’s a “p”) of data in Hadoop and is analyzing over 150 terabytes per day with Splunk Enterprise. That’s real scale, and Yahoo is using the Splunk platform to get there. But while the amount is interesting, what’s really compelling is how the company …

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Splunk App for Stream: How Can You Use Ephemeral Streams?

Did you know that Splunk App for Stream supports ephemeral streams in addition to permanent ones? Ephemeral stream capture enables you to grab wire data on the fly for a specified period and analyze it in Splunk software. You can start using ephemeral (temporary) streams in a variety of situations: security analysis (see below), to better your applications performance, to observe network latency during increased traffic conditions (for example, Cyber Monday or another seasonal event).

We have integrated wire data and ephemeral streams in our popular Splunk App for Enterprise Security. From within the app, you can trigger on-the-fly wire data capture based on your search results, events or alerts. With ephemeral streams you can choose to monitor just …

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Smart AnSwerS #10

Hey there Splunk community and welcome to the 10th installment of Smart AnSwerS.

This has felt like a very long week, but what better way to start unwinding than with board game night Thursday at the office! A friend of mine was recently doing research on how people discover awesome board games and the answer was almost always, “friends introduce me to new ones whenever we have board game days, nights, weekends, etc.” I’ve certainly been introduced to new board games at Splunk I never would have found on my own and get to experience it with folks equally as interested in the discovery of awesomeness. Of course, before we play hard, we have to work hard too! – …

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.conf2014 Highlight Series: Splunk Search Optimization by Julian Harty

As we start looking ahead to .conf2015, we thought it would be good to share some highlights of past .conf sessions. In the first of a series of .conf2014 #TBT highlights, we revisit Julian Harty’s presentation of Splunk Search Optimization.
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Skill Level:
Intermediate
Solution Area:
Search Language
Splunk:
Splunk Enterprise

Presentation overview:
The simplicity and variability of searches can be a blessing and a curse. How can I tell if searches are really efficient? OK, Splunk has a job inspector, but what do all the options mean? And am I using the right commands for my goal? Is there a better way to do this? This session reviews the details around how a search is performed, the use …

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Shazam – real-time business analytics with Splunk

shazam_logo2Business analytics and data visualization are hot topics right now. One of the questions I get asked a lot is “so what’s different about Splunk when it comes to business analytics?” The short answer is the kinds of data we can analyse, the amount of information we can manage, the power of our search language and the real-time nature of the data. We’ve got some great examples of customers such as John Lewis, UniCredit, Domino’s Pizza, SurveyMonkey, Comcast etc. using Splunk for business analytics. I’m delighted that we can now add Shazam to that list:

 

 

Shazam Drives Improved User Engagement and Increased Revenue with Splunk Enterprise (press release)

Splunk and Shazam. Real-Time Insight Drives

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