How caring about all IT errors, however small, can transform your revenue online

A couple of days ago I decided to do my grocery shopping online for the first time (living in central Paris next to plenty of markets and shops, I never previously felt the need). I selected the same quality brand where I do my regular shopping. They have great stores, clean, spacious. In some cases, palatial. So I was expecting a great online experience.

Everything went well initially until suddenly I noticed a rendering problem that didn’t allow me to select a few products that were essential to the order.

Do the people at this site know about this problem? (I know they don’t have Splunk). Do they care even? A few hours later, still the same problem. Huh. Maybe it’s just …

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Meet Our FCW 2016 Rising Star: Nick Murray

PrintI am thrilled to announce that Nick Murray, our Public Sector Strategist for CDM and Cloud Programs, was just recognized as one of Federal Computer Week’s (FCW) 2016 Rising Stars.

Over the past decade, FCW has honored an elite group of government professionals and industry executives who are still early in their federal IT careers but are already making an enormous impact in their field.  As one of this year’s winners, Nick has joined the ranks of other distinguished Rising Stars, all of whom share a sense of duty, commitment to excellence and devotion to public service.

As many of you know, in the past year alone, Nick has worked to incorporate Splunk technologies into complex, distributed architectures across …

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Smart AnSwerS #79

Hey there community and welcome to the 79th installment of Smart AnSwerS.

It was great meeting a good handful of folks at .conf2016 just two weeks ago, and finally getting to put more faces to names among our awesome Splunk community. The enthusiasm, excitement, and overall energy throughout the conference is always revitalizing, reminding us Splunkers how important it is to maintain an open environment and culture moving forward. It’s thanks to the feedback of the many users in every type of role and level of experience that continue to make Splunk what it is today. I’m looking forward to more good times of learning and engaging with you all in the coming year.

Also, big congrats to our …

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Dashboard Digest Series – Episode 2: Part Deux

geoheatmap_hurricaneBefore moving on to the next episode 3 I decided to do a part two of Episode 2 – Waves!  The reason being is two-fold.  1) Splunk Enterprise 6.5 was recently released and 2) Hurricane Matthew had quite the effect on some of these buoys/stations.  See the original blog post here: Dashboard Digest Series – Episode 2

Purpose: Display meaningful statistics on NDBC buoy information in historical and real-time.  Easily drilldown, aggregate and visualize data from 1000s of buoys transmitting information.
Splunk Version: Splunk 6.5 and above for table coloring
Data Sources: Polling NDBC RSS feed that produces JSON payload
Apps: Add-on for NDBC, Custom Cluster Map Visualization, Clustered Single Value Map Visualization, …

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Splunk & Cisco Web Security Appliance (WSA) – BFF: „Dear IT-Admin: My Internet is so slow“


I recently met with Tobias Mayer, an engineer from EMEA with Cisco. He has a particular expertise in Websecurity Technology.  The Cisco Munich Data Center has a great Splunk deployment and Tobias works closely with organizations in EMEA to solve their daily problems.

One common claim from End-Users in IT is „Our internet is slow“….and then the troubleshooting begins…  wsa

There are various components within enterprise IT that could be the reason why: „the internet is slow“.

It could be:

  • The Proxy Server is running on max load (CPU, Memory, Concurrent Connections)
  • The network connection from the client to the proxy within the internal network is slow
  • The Active Directory / Authentication Service for the proxy response is slow
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Women in Technology: Have a blast — do what you love in tech

LinkedIn-WIT-Banner-101When we recently kicked off our Women in Technology (#SplunkWiT) Q&A blog post series I knew that Cardinal Health’s Patty Morrison would be an exceptional woman to feature. We value her, both as a customer and as a member of Splunk’s board of directors. I’m grateful that Morrison took time to share some of what she has learned in her career dedicated to using technology to solve business problems.

Tell us about your role at Cardinal Health.
I’m executive vice president for customer support services and chief information officer (CIO). I have responsibility for our primary customer service, customer administration functions for our medical and pharmaceutical businesses and global IT.

What was your path to where you are

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Operational Intelligence: Now More Important than ever for Financial Services

SIBOSRecently, while many Splunk Customers, Partners and Employees were enjoying the excellent activities at .conf2016, many members of the global financial community were gathered in Geneva, Switzerland for the annual Sibos Conference. Sibos is organized by the SWIFT Association (Society for Worldwide Interbank Financial Telecommunication), and is perhaps the world’s largest gathering for the financial community to debate and collaborate in relevant areas such as payments, securities, cash management and trade. Many topics addressed at the conference reinforce the critical need for real-time Operational Intelligence in the financial services industry today. This blog post will highlight four such examples.

Cyber-Security: Cyber-security is one of the most serious challenges facing the global financial community. The threat has evolved as hackers …

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The Sisters Crush Breast Cancer 5K: Running for a Cause

SCBC_TwitterOctober is Breast Cancer Awareness month. For the past three years I have been running a 5K race with Sisters Crush Breast Cancer, benefiting Breast Cancer Emergency Fund (BCEF) and Pink Heals Napa Valley.

For reference, BCEF is a Bay Area organization dedicated to providing emergency financial assistance to low-income women and men battling breast cancer. This includes any of the following:

  • Keeping up with medical treatment
  • Avoid utility shut-offs
  • Prevent eviction
  • Maintain stable housing

According to statistics:

  • About 1 in 8 U.S. women (~12%) will develop invasive breast cancer over the course of her lifetime.
  • In 2016, an estimated 246,660 new cases of invasive breast cancer are expected to be diagnosed in women in the U.S., along with
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Reimagining IT at .conf2016

Last month, during the IT Ops Keynote at Splunk .conf2016, Splunk’s Chief Technology Advocate Andi Mann talked about the massive impact and opportunity created by digital transformation. Every industry, every business and every organization is experiencing the effects of digitization and dealing with an astounding rate of change. Whether it’s software-defined-everything, containerization, microservices or the world of the Internet of Things (IoT), digital transformation is everywhere. This newest evolution of IT is disrupting market leaders and upending entire industries – pushing every business to be a technology business. Digital transformation is also changing the technology we use as well as the way our teams connect, work and solve problems.

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Building add-ons just got 2.0 times easier

Are you trying to build ES Adaptive Response actions or alert actions and need some help? Are you trying to validate your add-on to see if it is ready to submit for certification? Are you grappling with your add-on setup page and building credential encryptions? If you are, check out Splunk Add-on Builder 2.0.

Below is a brief overview of what’s new in Add-on Builder 2.0:

  • You can now leverage the easy-to-use, step-by-step workflow in Add-on Builder to create alert actions and ES adaptive response actions. No need to deal with .conf files and Python, let the tool do the work for you.



  • The validation process has been enhanced to include App Certification readiness. This validation process can also be performed on apps and add-ons
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