Congratulations, Splunk Revolution Award Winners!

Every year at .conf, Splunk’s annual worldwide users’ conference, we shine a big spotlight on the Revolution Awards. These awards, and their associated categories, distinguish the achievements of individual customers and recognize the many adventurous and cool things they are doing with Splunk software at their organization.

We announced this year’s Revolution Award winners during the Partner Soiree at .conf2014 at a ceremony that was followed by a fun game of Splunk Family Feud where the winners split up into two “families” and were subsequently joined by Splunkers. Winners were again recognized during our keynote sessions opened by Splunk Chairman and CEO Godfrey Sullivan. We also celebrated with award winners at a customer appreciation dinner later in the week at …

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.conf 2014: The Community Report

Whew! Welcome back from .conf, everyone. I know it’s been two weeks since we all hung out together in the Community Lounge, but it still feels like we only just left the MGM yesterday…

All for you: the Community Lounge

This year at .conf, we created an intentional space for our amazing user community: you. You folks are the reason we’re here, and we wanted you to have a cool place to meet other Splunk users, talk about the stuff that matters to you, and get a little fun in at the same time.

The Answers Desk

The Splunk Answers Desk was, as always, hugely popular. Our staff of lab-coated (and sometimes be-fezzed) Support and Sustaining Engineering specialists were kept busy helping …

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How to boost your apps performance with insights from virtualization and storage?

Are you getting the most out of your virtualized infrastructure investment? If your critical applications are suddenly running slow, how do you identify where exactly and how widespread is the issue causing the degradation. Is it the storage latency problem, overcommitted resources or something else? To find out answers to these questions and more join our “Getting Deeper Insights Into Your Virtualization and Storage with Splunk” session on Thursday, October 9th, 11:45 AM, suite 121-122.

Here is a sneak peek into our session. First, we will dive deeper into Splunk Apps for VMware and NetApp Data ONTAP and help you get better understanding of the value these extremely popular Splunk apps can bring to your enterprise. After that our amazing virtualization expert Mike Donnelly, …

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 .conf14 for Communications Providers

For Communications providers, supporting Next Generation doesn’t mean Star Trek, but Data is still involved (I’m sorry! I couldn’t help myself.).  The world’s leading telecommunications providers use Splunk technology to provide operational visibility for their networks, insights into the customer experience, and maintaining service availability.

We’re honored to have so many communications providers here with us at .conf14, and we have several sessions that may be of interest, listed below.

Tuesday, October 7:

3:15 – 4:15 PM Room 120

Session: Managing Splunk at Comcast to Support the X1 DVR Product Launch

Speakers: Kate Lawrence-Gupta, Administrator; Joe Cramasta, Product Development Engineer

11:30 AM – 12:00 PM Community Theater, Grand Ballroom

Session: How to Sell Your Ideas (and Splunk) Internally

Speaker: Nathan …

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.conf14 for Retail – let the omni-commerce data adventure begin!

.conf14 is right around the corner, and for those of you in Retail, there’s a lot to choose from. With attendees from the world’s best known retailers, .conf14 will have plenty of opportunities for you to network and share best practices. Some events/sessions that might interest you are listed below.

Tuesday, October 7:

12:15 – 12:45 PM Community Theater, Grand Ballroom

Retail Panel: Gaining Customer Insights from Machine Data

Panelists: Aleem Cummins (John Lewis), Russ Turner (Dominos), Matt van Deventer (TradeMe)

3:15 – 4:15 PM Room 118

Session: Understanding and Improving Customer Experience at the UK’s Leading Multi-channel Retailer, John Lewis

Speaker: Aleem Cummins, Release Manager and Splunk Lead

4:45 – 5:45 PM Room 118

Session: Transform E-commerce the …

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Live in Vegas – Splunk Operational Analytics for Networking and SDNs

Are you going to .conf2014: The Fifth Annual Splunk Worldwide Users’ Conference?

Do not miss our “Splunk Operational Analytics for Networking and SDNs” session on Wednesday, October 8th, 10:30 AM! There, you will learn how Splunk software can help you optimize networking resources for the most efficient application performance and gain end-to-end visibility into your traditional as well as software-defined networks. We will also highlight Splunk software integrations with key vendors in networking space including Cisco, Arista, Ixia, Emulex (Endace) and others. In the demo part of our session, we will showcase Cisco ACI for Splunk Enterprise app.

vegas

You will learn how to utilize Splunk software for proactive monitoring of Cisco ACI  to dramatically reduce troubleshooting times, optimize applications delivery and …

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Get your Community on at .conf2014!

Community is HUGE at Splunk, and we’re doing it up big at this year’s .conf with our own gigantic Community Lounge. Here’s a sampling of what’s in the works:

Masters of IRC panel discussion

Wednesday, Oct 8th 11am-12noon on the Community Stage

Join us for an informal panel discussion with 6-7 of our most knowledgeable, longtime customers from the #splunk IRC channel. They will be taking your questions and sharing best practices and stories from their long years of experience deploying and maintaining Splunk at scale. Bring your questions! Whisky optional, but recommended :).

Learn how to start your own Splunk User Group (and meet other people who do, too)

Wednesday, Oct 8th, 12:15pm – 12:45pm on the Community

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From South Africa to Oslo & shipping to life insurance to sensor data. SplunkLive EMEA customer round up.

CT2It has been a busy few weeks for Splunk EMEA with eight SplunkLive events in Cape Town, Johannesburg, Frankfurt, Vienna, Oslo, Copenhagen, Stockholm and Amsterdam. There have been close to a thousand people hearing some great customer stories about how organisations use Splunk to get operational intelligence across a huge range of different industries. I was lucky enough to be at six of them and thought it would be worth sharing some of the stories from across the region.

 

 

It has been a bit of a flying visit to each country with the usual plane-airport-taxi-hotel-presentation-taxi-airport-plane but the range of use cases for Splunk, the many different industries and the different kinds of value the organisations are getting from …

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Trade Me: Using Splunk for Multi-channel Analytics

From one side of the globe to the other, I continue to be impressed with the innovation and success of Splunk customers. In my last post, we discussed the success of UK retailer John Lewis and today we’re headed over to New Zealand to check out the innovation of online marketplace and classified ad site Trade Me.

Like many Splunk customers, Trade Me initially downloaded Splunk to address IT operations challenges (covered in detail in our Trade Me case study). As the company found success with Splunk, the Trade Me team realized that correlating clickstream data with structured data could uncover new business insights.

By mashing up clickstream and mobile data with structured data from relational databases, Trade Me …

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Splunk Cloud at MindTouch: From the Corner Office to the Cafeteria

I’ve blogged previously about the value customers tell us they get from Splunk Cloud and I’m thrilled to be sharing more. In a freshly minted press release, customer case study, and video, MindTouch talks about all the different ways they use Splunk Cloud across their business.

Some amazing nuggets include, how they:

  • Exceeded all customer SLAs using Splunk Cloud for real-time monitoring
  • Tripled customer count without any additional DevOps headcount
  • Increased customer retention by using machine data insights to demonstrate Mindtouch value to their customers
  • Display Splunk Cloud dashboards in the company cafeteria, so the entire company has visibility into the health of the Mindtouch cloud-based software

Testimonials like this are amazing … customers relying on …

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