How are we doing?
At Splunk, we are committed to providing the best product and customer service. Feedback from our customers helps us identify areas that we are doing good and areas of opportunity. We love hearing from our customers and prospects on how we are doing as a company and from a product standpoint. In addition to gathering feedback on an on-going basis, we run our annual Net Promoter Score Survey.
Starting today, we have initiated our third Customer Satisfaction Survey. The two page survey should take less than 10 minutes to complete. The response is anonymous and will remain confidential. A randomly selected set of customers should have received an email regarding the survey.
We truly appreciate your participation and look forward …
South Africa is getting its Splunk On!
I’m sat in the airport waiting to catch a plane home having been in South Africa all week. It was my first time to South Africa but also the southern hemisphere. It has been a bit of a whistle stop tour but it has been great.
There were a number of non-work highlights – Table Mountain, Cape Town’s waterfront (including the swing bridge, a seal and the elephant), the perfectly timed power cuts and sitting next to Taylor Swift at breakfast (in Cape Town for a Rihanna concert apparently).
(The original Hadoop elephant?)
We were running Splunk Live in Johannesburg and Cape Town. We started with yours truly giving an introduction to Splunk and my colleague Andre Rossouw giving a …
Customers, big data, mobile and cloud – Splunk.conf2013 – an EMEA perspective
I’ve just got back from Splunk’s .conf2013 in Las Vegas (my first .conf) and it was quite a week.
It was my first time to Las Vegas so after getting over the hot air balloon alongside the Eiffel Tower which was opposite a pirate ship which was next to a water volcano – the conference began in earnest on Monday.
There was a great buzz around the whole show. Splunk pretty much took over the Cosmopolitan Hotel so you ended up with an interesting mix of gamblers, people from the pool party and customers proud of their Splunk t-shirts stating “Data Models > Dating Models”.
2000 – the number of people at the conference from all over the …
Democratizing Digital Intelligence in Splunk 6.0
Earlier this week, we announced the general availability of Splunk 6.0 I am very excited about the release of Splunk 6.0. Splunk 6.0 is a revolutionary product that will make analytics easy, fast and actionable across the organization . Splunk 6.0 makes analysis on machine data easy for everyone. To that end, I can speak for myself. Having spent years doing digital analytics, I decided to give it a spin. Over the last few days, I have been using the beta version of Splunk 6.0. It has been nothing short of “wow…this is amazing”.
There are number of exciting features in the product. From a Digital Intelligence and business analytics standpoint, I am very excited about the
- Data Model
Hunk Setup using Hortonworks Hadoop Sandbox
Hortonworks Sandbox is a personal, portable Hadoop environment that comes with a dozen interactive Hadoop examples. Recently Hortonworks and Splunk released a tutorial and video to install and connect Hunk with the Hortonworks Hadoop Sandbox
This blog summarizes the configurations used as part of the Hunk setup.
Configurations for Hadoop Provider:
|Hadoop Version||Hadoop version 1.x, (MR1)|
|Splunk search recordreader||com.splunk.mr.input.SimpleCSVRecordReader, com.splunk.mr.input.ValueAvroRecordReader|
Configurations for Hadoop Virtual Indexes:
|Path to data in HDFS||/user/hue/raanan/…|
For more Hunk details and examples go to the blog:
Splunk for Networking and SDN: In Action in Vegas!
Have you registered for Splunk Worldwide Users’ Conference .conf2013 in Vegas? If not, please hurry up and register here http://conf.splunk.com/. Time is running out!
Come to our session “Splunk for Networking and SDN” on October 1st, 1:45 PM to learn how Splunk can help you gain get deeper visibility into your existing networking infrastructure as well as your Software Defined Networking rollouts. We will discuss how to utilize Splunk to optimize your networking resources to cater to dynamically changing applications’ needs, reducing the number of monitoring solutions in your network, increasing security and of course, saving you money!
To see Splunk in action in the networking space, please stop by the booths and/or sessions of our technology partners Arista Networks …
conf2013: What sessions am I attending?
I can feel the excitement for conf2013 in the air. Many of the attendees are planning their trip and what sessions to attend. With 100+ sessions and so many good sessions, it’s challenging to decide which sessions to attend….a good problem to have for sure!
I have been focused on the BeyondIT track and more specifically sessions for Business Analytics and Digital Intelligence. I am leading three sessions:
More Comprehensive Digital Intelligence - Correlating Client and Server side Data: An exciting line up of speakers for this session. Mike Anderson, CTO & Co-founder of Tealium and Sondra Russell Sr. Sales Engineer at Splunk are going to speak about client side capture, tag management and Allan Tomkinson, Sr. Developer at Lincoln Financial …
Splunking jQuery Conference: drive user experience online and on site!
Last June, jQuery Foundation held their conference in beautiful Portland, Oregon. As a Diamond Sponsor, we wanted to build something that would be beneficial to the jQuery community part of our Splunk4Good initiatives. What’s better than Splunking the entire conference?
The goal is to capture client-side data (e.g. pageviews, link/button clicks, hovers), and build powerful analytics & visualizations in order to tackle the following business questions:
- Which topics are visitors most interested in?
- What are the top traffic sources for visitors who purchase tickets?
- How are visitors interacting with the site, including
What’s in Store for Developers at .conf2013
This year we’re doing it again, Monday evening from 5:30-10:30pm. We’ll have special guests, Splunkers ready to help and plenty of food and beverages to power you through the hacking. Sign-up now and get ready for another great time.
Before we get hacking, Splunk University will hold two days of classes on Sunday and Monday, including classes on Building Splunk Apps and Developing with the Splunk SDKs for Java and Python. These classes will be a great way to build skills and warm up for the …
Blurred lines – digital intelligence, application management, big data and customer experience
Firstly – no references to Robin Thicke – there’s only trouble going down that route (though I do wonder how much big data has been generated by that video – maybe I’ll try the Splunk Twitter App to find out…). Onto less trivial things, I’ve been spending a lot of time with customers over the last couple of weeks talking about the blurring lines between four things – application management, digital intelligence, big data and their impact on customer experience.
The customer experience management subject is a hot topic right now and there’s a correlation between that and digital intelligence. The better the information and intelligence you have on your customer – the better the …