Blogs: Customers

By the title of this entry, you may be thinking that there is some new capability within Splunk to index other types of data. That’s not the intention. From its roots, Splunk was used to index and search on IT data. It still is. However, because of the flexible nature of the software to index any type of time series text data, customers using Splunk do not restrict it to indexing only IT data. From the beginning Splunk was designed to universally index data from a variety of sources as long as the data was eventually ASCII text in representation.

Due to this inherent capability, Splunk can index data that is not necessarily meant for consumption by IT staff and has…

Held at BMW-Welt on March 8th and hosted with local Splunk Partner IT-Cube Systems, attendees came from across Germany, Switzerland and Belgium to learn from presentations by Swisscom and Accenture.

Splunk competed successfully in the morning, drawing a room full of interested Splunk Live! attendees despite the brand new BMW cars and motorcycles on display in the BMW-Welt entrance.

Mika Borner: Swisscom

The first customer presentation was by Mika Borner, a long-time Splunk user. Swisscom is the leading telco/ISP in Switzerland and Mika spoke about their use of Splunk for managing their Internet messaging services.

Before Splunk: custom parsers/analytics, grepping through even one day’s logs took a long time (Swisscom handles 40 million emails per day), there was no live view and finding anomalies was almost…

By all measurements, the Southern California Linux Expo was an unparalleled success this year. SCALE is the first-of-the-year Linux show. For 2010, attendance was on the rise, talks were packed, the expo floor often saturated.

Being at SCALE got me thinking about how much Splunk has grown as a technology and a company. This year, we added two new members to the booth and the Splunk Southwest Team–Jason Stein and Ron Naken. Jason is our Regional Sales Manager and Ron our Senior Sales Engineer. Jason and Ron are well-connected so you may already know them from their previous posts prior to joining Splunk. I can’t think of a better welcome to the southwest than to meet local customers already using and…

The second presentation at the Boston Splunklive event on January 28th was an in-depth profile of a large-scale deployment in a financial services firm, anonymously described as “one of the world’s largest providers of financial services.” Paddy Griffin, Director of Technical Architecture, used his extensive history in the software industry to provide context to his firm’s plans with Splunk. Unlike other major IT projects at his firm, this Splunk-based initiative is being rolled out in record time, using an iterative approach, to show they can provide a continually enhanced log aggregation and search service as part of their “nimble infrastructure.”

Paddy started his presentation by unveiling the name of the overall initiative: LASSIE (yes, like the famous collie from TV). The…

120 users and prospects came together Thursday morning, January 28th, to attend the first Splunklive of 2010. Set at the Cambridge Marriott in Kendall Square, a major university and a major financial services firm presented on how they are using Splunk to better manage their IT infrastructures. Attendees came from the greater Boston area, Maine, Connecticut, and elsewhere in Massachusetts on a day when it was cold enough to walk across the Charles River.

The event was kicked off with a short overview of Splunk–a presentation followed by a product demo.

The first customer presentation was given by Jim Donn, Network Management Systems Engineer, and Tim Hartmann, Unix Systems Administrators. They requested that their university remain unnamed, so I’ll refer to them…

As a nod to our revolutionary approach to changing the way people monitor, report and interact with their IT data, the first SplunkLive of 2010 will kickoff in Boston, “The Cradle of Liberty.”

The event features three great customer speakers representing a large local university and one of the largest financial services firms in the US.

These IT pros are revolutionizing the way their organizations share, secure and troubleshoot the IT data critical to keep their operations running at top performance.

At the financial services firm, they truly are revolutionizing processes with Splunk. Typically a new product rollout could take up to two years, but because Splunk performed so well in the test environment, they’ve compressed the rollout to less than a 6 month…

伊藤忠テクノソリューションズは11月24日、米Splunkと日本国内における販売代理店契約を締結し、同社が開発するソフトウェア「Splunk Enterprise」の販売を同日より開始すると発表した。

Splunk Enterpiseは、サーバやネットワーク機器といったITシステム上に記録されるログデータを高速に検索するためのソフトウェア。各機器に対してエージェントをインストールすることなくインデックスを作成し、ユーザーの希望する条件でのアドホック検索機能、リアルタイムでの視覚的な結果表示機能、レポーティング機能を提供する。

従来より、システムの肥大化や複雑化に伴って、運用管理の合理化やセキュリティ確保の観点で、ログ管理の重要性が指摘されてきた。CTCでは、昨今の仮想化によるサーバ集約やクラウド環境への移行といったトレンドから、ログデータに基づくシステムの可視化がさらに重要な課題になると見ており、システム運用管理のソリューションの一つとしてSplunk Enterpriseの販売を行うことを決めたとしている。

CTCでは、マルチベンダー環境でのシステム構築実績を生かし、ブルーコートシステムズ、シスコシステムズ、F5ネットワークス、ジュニパーネットワークス、ヴイエムウェアといったパートナー各社と連携。ログ分析のための専用テンプレートの整備などを行って、より効果的、効率的なシステム運用の提案を行っていくとしている。

CTCでは、Splunk Enterprise関連のビジネスにおいて初年度10億円の売上を目指す。

http://japan.zdnet.com/news/software/story/0,2000056195,20404094,00.htm

Pegasus Solutions (winner of Network World Top 100 IT Projects Award) is an IT services provider for nearly 90,000 hotel properties and over 1000 travel websites. As the largest Customer Reservation System (CRS) in the world, Pegasus processes two billion transactions a month for travel industry icons like Marriott, The Fairmont, LaQuinta and Orbitz. These marquee customers demand peak performance and ultimate reliability to maintain customers’ trust, and thereby Pete Ehlke and his team built a new CRS, RezView NG. (aka Network World Top 100 IT project!) to ensure everyone gets a good night’s sleep.

They built it on a modern Oracle RAC database design and leveraged leading software development practices: web services, message passing, thin pluggable component models, and lightweight, distributed technologies. They…

We are having a blackhat-like event in Hong Kong today and tomorrow. Our security guru from PCCW team are running the Live Security event in Taikoo Place, Hong Kong.

Why I say this is a blackhat-like event ? The hacking team from PCCW has done a very sexy LIVE hacking demonstration to around 80 guests as the grand opening By using the simple toolkits that you can download from internet or buy from small computer center in China, PCCW hacker team demonstrated how easy to crack the Wireless LAN WEP password, stealing password from careless user by Phishing email, hijacking the target Windows desktop by exploit kits, stealing the password by sniffing victim’s VOIP call, and sending confidential data out by…

Last Thursday Dave Schwartzburg and a few other Cisco security mavens attended SplunkLive Raleigh. The Cisco Computer Security Investigation Team (CSIRT) has been a applying Splunk to corporate security investigations for more than two years now and Dave was generous enough to share their experiences with us all. Joining Cisco presenting at the event was James Ervin of University of North Carolina Chapel Hill, a very knowledgeable Splunk customer. Patrick Ogden, Splunk Sales Engineer gave a rocking good demo of transaction tracing in a telco provisioning environment and Will Hayes, Splunk Sr. Solution Architect showed the latest Splunk for Cisco Security App being developed together with the Cisco CSIRT team.

Cisco CSIRT Team Dave Schwartzburg

Dave Schwartzburg is an Information Security Investigator and…