Groupon Standardizes on Splunk Solutions

SM_Share_Twitter_Groupon_102Whether it’s a tempting all-inclusive vacation package or taking advantage of an amazing deal on dinner for two, Groupon’s exciting offers continue to push me to discover new things. The global online and mobile marketplace has been one of our valued customers here at Splunk for five years, and we like to think that during that time we’ve helped Groupon discover a few things as well.

Like many of our retail and e-commerce customers, Groupon relies on the Splunk platform to gain insight into massive amounts of machine data. Now, Groupon has agreed to a multi-year Enterprise Adoption Agreement (EAA) for Splunk Enterprise and Splunk Enterprise Security (ES) that will enable it to gain Operational Intelligence across multiple teams …

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How Otto Gains Multichannel Visibility Into Business Transactions With Splunk

splunk-webinar-logoEvery sector in today’s economy is being impacted in a big way by Digitization. The retail industry is at the forefront. Customers have the ability to order online, in-store, or using their smartphone and they can pick up goods in-store or have them shipped to their doorstep. Retailers that have successfully embraced digitization have seen their market share grow, along with an increasing customer base. Otto (a subsidiary of Otto Group), headquartered in Germany is one such example of a retailer. Founded in 1949 as a mail order catalog company, Otto delivers a comprehensive, multi-channel retail environment and gives its customers the flexibility in how they order their goods. As a result of successfully embracing digitization, Otto has seen their …

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Knock knock. Who’s there? 48 million visitors a month. NHS Choices looks to Splunk for Operational Intelligence.

Increasingly, healthcare is becoming digital and multi-channel. The National Health Service in the UK is no stranger to this and recently rebranded its online services to be NHS Digital. I’m delighted to share our latest customer story from NHS Choices, the “front door” to the NHS and the UK’s biggest healthcare website. They are using Splunk to transform data into improved visibility of their infrastructure to deliver these critical online services.

NHS Choices traffic

NHS Choices has a complex infrastructure so gaining performance insights wasn’t easy. In the past, NHS Choices used an external service to monitor site availability, resulting in a lengthy troubleshooting process which impacted the usability and performance of the website. NHS Choices now uses Splunk

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Zillow Improves DevOps-Driven App Delivery Using Analytics

If you are like many San Francisco Bay Area residents, real estate is a hot topic and having up-to-date and correct property info is essential. We rely on products such as Zillow’s online marketplace for the latest data on what’s happening in local real estate markets. Zillow Group is using the Splunk platform to help deliver that amazing customer experience we love in their products. Zillow is using the Splunk platform to get real-time visibility across IT operations, application delivery, and business analytics. One important aspect I’d like to explore more is Zillow’s success with the Splunk platform within its DevOps environment.

Before Splunk, Zillow’s app delivery teams spent a lot of time collecting and piecing together various data silos, as …

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Play Ball with the Splunk App for AWS 4.2!

MoneyballOn a recent business trip to an AWS Summit, I utilized a long flight to re-read one of my favorite books by Michael Lewis: Moneyball: The Art of Winning an Unfair Game.  I was struck by the parallels between some of our most common customer’s concerns and the challenges faced by the 2002 Oakland Athletics.

Moneyball tells the story of how general manager Billy Beane was able to field one of the most competitive teams and exceed everyone’s expectations despite having one of the smallest budgets in major league baseball. His secret was leveraging the insights of Paul DePodesta, a Harvard alum with a background in economics and a knack for baseball statistics. Beane and DePodesta revolutionized baseball just by taking …

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Metrics that Matter at DevOps Days London and Delivery Of Things World Berlin

There’s a crude assessment of opinions that you may recall from ‘The Dead Pool’, ‘Home for the Holidays’, or ‘The People vs. Larry Flynt’:

“Opinions are like %#^&@*s: Everyone has one, and they all stink!”

I tend to lean toward a cleaner version, especially in polite company:

“In God We Trust. All Others Bring Data.”

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Or, as Tom Cruise and Cuba Gooding said in Jerry Maguire:

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Read the opinions of commenters on almost any mainstream tech article on DevOps and you can see why DevOps is hitting ‘the peak of inflated expectations’ in the Gartner Hype Cycle. There is intense interest in DevOps, and lots of debate, but so many opinions, and …

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Splunk GovSummit UK 2016: Refusing to Sleepwalk to Cyber Crisis

Last week, Splunk hosted two simultaneous events in London, England. You can learn more about SplunkLive! London in Matt Davies’ blog post: SplunkLive! London – A Full House. Analytics, IT Operations And Security. Below, Ashok Sankar shares his report from our first annual Splunk GovSummit UK.

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Security is all the talk nowadays and the first annual Splunk GovSummit UK 2016 was no exception. After introductions from host Nick Butler and Splunk’s VP of EMEA region Richard Cahill set the tone for the day. He pointed out how data around us is helping improve our lives while at the same time continues to be the target of adversaries. He reaffirmed the company’s commitment to Europe and extending solutions to …

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A Vertu-ous circle – a DevOps case study of smartphones, machine data and Splunk

VertuThere’s a lot of talk about DevOps at the moment. Splunk’s part in this story is to help make the most of the machine data across the DevOps ecosystem. We’re helping customers to use data to ensure quality of software, increase velocity of releases and maximize the impact they have. We’re delighted to publish the latest Splunk customer story from Vertu, a luxury mobile phone manufacturer in the UK, which is using Splunk to support quality, velocity and impact across their software development lifecycle.

Vertu (originally part of Nokia but now independent) phones are a thing of beauty. An individual craftsperson hand makes each phone from sapphire crystal, hand stitched leather (from one of the UK’s oldest tanneries) and …

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SplunkLive! London – A Full House. Analytics, IT Operations And Security.

pokerfullhouse2Last week I was lucky enough to be in London for our annual SplunkLive! where we had a full house in terms of standing room only and Splunk customer speakers covering each of our main use cases:

  • NHS Digital (formerly HSCIC) talking about IT operations and application delivery
  • John Lewis talking about cybersecurity and compliance in retail
  • Shazam talking about real-time analytics, music and sensor data
  • BBC Worldwide talking about their use of cloud for visibility into new digital service BBC Store

 

We had over 800 people at the event with a wide mix of expert Splunk ninjas through to first time attendees and complete newbies. A special think you to the largest partner ecosystem we’ve had a SplunkLive! …

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Zillow Finds Its Way Home With Splunk

ZillowGroup-square-e1435791828509With prices on the rise and more younger people than ever moving back home, jumping into the real estate market might seem like a daunting proposition. I’m speaking from first-hand experience here because my daughter has recently moved back in with me as she saves up to purchase her first home. She’s having to navigate the complex issues we’ve all had to deal with at some point, such as finding an agent, figuring out the true value of a home, calculating a mortgage payment or connecting with a lender. That’s where Zillow comes in. Zillow Group is the leading online real estate marketplace dedicated to empowering consumers with data-driven insights across the full lifecycle of owning and living in a …

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