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Splunk 4’s proving *everyone* can use IT data

There’s a big reason I haven’t blogged here for a while: Splunk 4. I’ve been so wrapped up in it for the last year that I haven’t really been interested in writing about anything else. Well, now it’s out, so I’m back! So I’ll kick it off with some background on why 4 is the [...]

Tell us your Splunk story at Interop

Are you planning on being at Interop in Vegas April 27-May 2? Do you use Splunk? If so, I’d love to hear from you.

I’ll be there with the Splunk video team and we’d love to record some new interviews with Splunk users. If you haven’t seen some of the user interview videos we’ve already [...]

6000 Harvard applicants’ personal data on Bittorrent

Harvard just learned security investigation 101 the hard way.
Harvard admitted yesterday that a web server was hacked a month ago that contained financial application data for over 10,000 applicants. They knew about the incident on February 15 and took down the server till February 21 in order to investigate and implement stronger security controls. Their [...]

Facebook, privacy and IT data

Facebook is getting a lot of flak in the press (latest in the Register) about reports on a gossip blog about some pretty serious privacy holes:
1. anyone that works there can look at anyone’s private profile
2. anyone who works there can look at logs of what other profiles any user has seen.
If Facebook wants to [...]

Splunk as job qualification

This is a fun trend for us here at Splunk - more and more job descriptions are listing Splunking skills as a plus. Really rewarding for those of us who’ve been here since before the 2005 beta!
Here are a few jobs that want you to know your Splunk:

Senior Security Administrator at Bloomberg L.P. in New [...]

Automating and opening up product planning

The PM and engineering teams are embarked on an interesting experiment here at Splunk. While we’ve always leveraged the support case system to track enhancement requests and automate some of the input end of the product management process, the real meat of product definition has happened pretty much as it does anywhere - via product [...]

Complexity and failures in the NYT

I’ve been posting occasionally when there’s some huge meltdown of a big service like the two recent Blackberry outages. My point is usually that the systems are too complex so the failure mode is usually unpredictable and hard to track down - hence the sputtering of PR people days after big outages while sysadmins are [...]

The logs behind the Fox Fark hack

Valleywag (the Silicon Valley Gossip site recently upgraded by means of well-known tech business reporter Owen Thomas becoming the valleywag), posted a detailed log event by log event account of the investigation by Drew Curtis, Fark’s founder, who figured out that a would-be hacker was a Fox news reporter.
The basic correlation technique is one I [...]

$1 billion market cap loss due to service problems. Ouch.

This one’s even worse than taking Ebay’s market cap down $1 billion yesterday.
Why do outages last this long? Because it’s too hard to find out where the problem happened.
Skype finally posted that the issue was a problem in their networking code at 10 p.m. last night, about a full day after the problem started, while [...]

Splunk Professional Services - hire us, join us

Since Splunk is so easy to install and get started with most people do their initial Splunk deployment on their own. Unlike a big complicated piece of operations or security bloatware, it pretty much just works.
But a lot of companies I talk to have a backlog of things they’ve been meaning to add to their [...]