DevOps Working in the Real World (LinkedIn Example)

What is DevOps?

Wikipedia has a succinct definition: DevOps is a set of processes, methods and systems for communication, collaboration and integration between departments for Development (Applications/Software Engineering), Technology Operations and Quality Assurance. It relates to the emerging understanding of the interdependence of development and operations in meeting a business’ goal to producing timely software products and services.

Why am I blogging about this now?

I’m sitting here at a Gartner conference—the Application Architecture, Development & Integration Summit. Lots of presentations about dev teams, architects, SOA, hybrid clouds…all the expected topics in this area.  Listening to the session presenters, and touring the exhibit area, it’s interesting that there are still the traditional silos—which inhibit the transition to an effective DevOps …

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Splunklive Charlotte: nTelos, UNC and Cisco Present

Last week the Splunklive program rolled into Charlotte, NC. Given the commercial importance of this city and the level of interest we saw today, this was probably overdue. And besides, it was a really good day—great customer presentations, serious audience interest, excellent southern food, and possibly the best weather in the U.S.

nTelos: Management Dashboards in Hours
John Lewis, Manager of IT Assurance for this provider of wireless and wireline services, had some choice quotes about Splunk.  “Splunk was brought in for security and compliance, and is now a ‘knowledge sharing system’. Splunk is an eye-opener.” And “Splunk is a data warehouse for IT and business data.”

The IT Assurance Group is an internal oversight group responsible for Information …

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SplunkLive! New York: Corporation Services Company and Risk Focus

Corporation Services Company: Weblogic Environment, Providing Value Across the Organization

Chris Daly, Director of Infrastructure and Application Support for Corporation Services Company (CSC), made a compelling presentation to a full house of Splunk customers and prospects in upper Manhattan this week.

CSC is a privately held organization headquartered in Wilmington, Delaware, providing legal and financial services for corporations, law firms, and financial institutions. CSC offers their Registered Agent for nearly half of all Fortune 500 organizations. More than half of the 100 best global brands trust CSC for domain name, trademark, and brand protection services. CSC offers software as a service (SaaS) solutions for matter and entity management, requiring no IT involvement or seat licenses.

CSC is a great example …

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SplunkLive! New York: A Large Media Company Reduces Server Monitoring Costs by 60%

Splunk users and prospects gathered in midtown Manhattan this week to hear presentations by A Large Media Corporation, Computer Services Corporation, and RiskFocus, as well as the latest from Splunk. This is the third year we’ve done a SplunkLive in Manhattan, and it’s been fun watching the event grow year after year.

A Large Media Corporation

This organization’s IT environment is fairly substantial: 6,000 servers worldwide, 1,700 network devices, almost 14,000 sourcetypes, 16 Splunk indexers and 100 GB of data per day.

At SplunkLive their Technical Architect explained how his company was looking for a better monitoring solution. Their existing Patrol-based monitoring software wasn’t giving them the visibility they needed and was prohibitively expensive to maintain.

Discussing the challenge, he …

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SplunkLive! Minneapolis

Greetings from Minneapolis. Back due to popular demand, we’re here for our second SplunkLive in this city. Highlights of this event included a presentation from Splunk customer Carlson Wagonlit Travel and a presentation on Splunk for VMware – since a large percentage of attendees have complex environments with both physical and virtual servers.

Carlson Wagonlit Travel

Dan Zellmer, Senior Director Mid-Office Automation at Carlson Wagonlit Travel (CWT), shared his experience using Splunk for managing their AQUA application environment. CWT is a global leader specializing in business travel management.

AQUA is the project name for the Mid-office automation system used by branches worldwide for quality control, ticketing, fare checks, unused ticketing checks, seat assignments, and itinerary delivery.

Dan and his …

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SplunkLive! Saint Louis

Our worldwide SplunkLive! program made it to St. Louis this week. On May 11th we converged in the Clayton area and learned about Splunk for operations management and compliance from our customer Home Decorators Collection, and about using Splunk for the management of WebSphere application environments from our partner and IBM expert Perficient. As always, the highlight was the customer panel-discussion over lunch, opening the floor to attendees to ask any question of our actual Splunk users.

Best quote of the day: using Splunk “is like fishing with dynamite!” This comment came from a large communications industry customer who is using Splunk to catch email spammers.

Other great comments included:

  • “With other solutions you need to know what
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Our First Splunk Live! in Munich, Germany

Held at BMW-Welt on March 8th and hosted with local Splunk Partner IT-Cube Systems, attendees came from across Germany, Switzerland and Belgium to learn from presentations by Swisscom and Accenture.

Splunk competed successfully in the morning, drawing a room full of interested Splunk Live! attendees despite the brand new BMW cars and motorcycles on display in the BMW-Welt entrance.

Mika Borner: Swisscom

The first customer presentation was by Mika Borner, a long-time Splunk user. Swisscom is the leading telco/ISP in Switzerland and Mika spoke about their use of Splunk for managing their Internet messaging services.

Before Splunk: custom parsers/analytics, grepping through even one day’s logs took a long time (Swisscom handles 40 million emails per day), there was …

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One of World’s Largest Financial Firms Presents at Splunklive Boston

The second presentation at the Boston Splunklive event on January 28th was an in-depth profile of a large-scale deployment in a financial services firm, anonymously described as “one of the world’s largest providers of financial services.” Paddy Griffin, Director of Technical Architecture, used his extensive history in the software industry to provide context to his firm’s plans with Splunk. Unlike other major IT projects at his firm, this Splunk-based initiative is being rolled out in record time, using an iterative approach, to show they can provide a continually enhanced log aggregation and search service as part of their “nimble infrastructure.”

Paddy started his presentation by unveiling the name of the overall initiative: LASSIE (yes, like the famous collie from TV). …

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Customer Presentations Draw Record North American Attendance to Splunklive Boston

120 users and prospects came together Thursday morning, January 28th, to attend the first Splunklive of 2010. Set at the Cambridge Marriott in Kendall Square, a major university and a major financial services firm presented on how they are using Splunk to better manage their IT infrastructures. Attendees came from the greater Boston area, Maine, Connecticut, and elsewhere in Massachusetts on a day when it was cold enough to walk across the Charles River.

The event was kicked off with a short overview of Splunk–a presentation followed by a product demo.

The first customer presentation was given by Jim Donn, Network Management Systems Engineer, and Tim Hartmann, Unix Systems Administrators. They requested that their university remain unnamed, so I’ll refer …

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