The Splunk 12 Days Of Christmas
Ho Ho Ho! I hope you’re all ready for Christmas and the holiday season. From (Yule) log files to ERP (Enhanced Reindeer Planning) systems to wood burning fire-walls and NOCs (Noel Operations Centre), a lot of organisations have done some amazing things with their machine data this year. In the spirit of sharing gifts, I give you the Splunk 12 Days Of Christmas featuring some of those customers who’ve improved their operations using Splunk as a machine data fabric. Have a great festive season and enjoy the stories below:
As always, thanks for reading
Gatwick Airport lands passenger experience & operational efficiency with IoT, analytics and Splunk Cloud.
95% of passengers through security in 5 mins or less.
We’ve all been there, stuck at an airport, flight delayed, watching the departures board, trying to find somewhere to sit down and wanting to set off to where you’re going or just get home. Gatwick Airport, the busiest single runway airport in the world, processing up to 945 flights per day is striving to make this situation a thing of the past. I’m delighted to announce that they are using data from the Internet of Things and Splunk Cloud to improve the passenger experience and enhance operational efficiencies across the airport. Gatwick are using their machine data to deliver historic, real-time and predictive analytics to ensure a faster journey through the …
Black Friday. How Machine Data and Real-Time Analytics Underpins Online Retail
Black Friday and Cyber Monday are nearly upon us with reports stating that up to 4bn pounds could be spent over the course of the week, with 42% of purchases made online. So far, the sheer number of sensor enabled, Bluetooth connected toothbrushes on offer risks redefining IoT as the “Internet of Teeth”. I guess a lot of those toothbrushes will be “filling” Christmas stockings (sorry). On a more serious note, machine data, real-time analytics and Operational Intelligence are going to play an important part in Black Friday and Cyber Monday in four main ways:
- Underpinning the IT infrastructure that makes up an online retailers digital services
- Securing consumers and organisations from fraud, breaches and insider threats
- Ensuring the
ING Bank at Gartner Symposium. Delivering business value from operational insights.
Last week was EMEA’s Gartner Symposium and it was a pretty busy week. Thousands of CIOs, senior IT leaders and IT companies converged on a very windy Barcelona. We were lucky enough to have ING Bank speaking about how it uses Splunk to deliver business value from IT and ensure its customers are happy. ING Bank Slaski in Poland has over four million customers monitored by Splunk. ING’s IT goal is to make sure they are listening to the voice of the customer “to stay a step ahead in life and business” by:
- Making it clear and easy to use ING’s banking services
- Allowing customers access to those services anytime and anywhere
- Empowering users to self serve and make use
How much!? The cost of Critical IT Events across EMEA.
The answer to the question in the title is 115,034 euros. Not only that but the average EMEA organization has three of them a month. To make that even worse – 65% of those events lead to reputational damage and financial loss. Help is at hand – we’ve built you a tool to help measure the cost of your outages and how to start minimizing them(see below).
We’ve all experienced a Critical IT Event – either managing or fixing one as a technology professional or experiencing it as a consumer (a website crashing, not being able to make a payment, can’t get email on your phone, etc.). You know it by the infamous 404 error, “service not available” …
Some “Swede” use cases from SplunkLive Stockholm 2016
I have a fondness for Stockholm. I lived there for three months and asked my wife to marry me there (luckily she said yes or this blog post would start a lot less happy). I love going to all the cities in EMEA where we run SplunkLives but Stockholm is always one of my favourites.
At last year’s SplunkLive Stockholm we were lucky enough to have IKEA talking about why they replaced their SIEM with Splunk, Klarna talking about using Splunk in their SOC and Statnett talking about IT Troubleshooting and IT Service Management.
This year we had an equally strong line up of customers with some really “Swede” speakers (sorry), covering a variety of Splunk use cases in a …
Splunk at IP Expo London – operating the IT of the digital enterprise.
IP Expo London (at the ExCel Centre in London) is upon us and it promises to be a great couple of days. Splunk have three presentations and I’m interested to hear what the current views are around IT operations, monitoring and application management. Hopefully you’ve had a chance to read Matthias’ blog on securing the digital enterprise. I wanted to focus on the role of IT in operating the technology that is underpinning digital transformation.
IT operations is going through a period of significant change and disruption (when isn’t it?). The pressures of companies undergoing digital transformation whilst trying to ensure uptime, reduce the cost of IT, making sure they are secure and enabling the CIO to show value …
“Wheely” impressive. From London to Paris in data.
A couple of weeks ago I wrote about how Alberto Contador, Bradley Wiggins and Laura Trott took a back seat after the Olympics and an intrepid team of UK Splunkers in the peak(ish) of condition cycled from London to Paris to raise money The Royal British Legion. The team completed their 284-mile journey and have raised over 7000 pounds for the charity. Needless to say – data analytics and Splunk had a part to play in getting them over the line in (nearly) one piece. The team splunked all of the data from their trip and this post covers their exploits and if you’re a keen cyclist then there are some interesting things you can do to bring your training …
Splunk4Good. London to Paris – 284 miles of pedal power.
284 miles or 460km. That’s the distance from London to Paris and starting Thursday, a team of six highly trained Splunk athletes (with a combined age that is higher than you might think) are cycling from London to Paris to raise money for the Royal British Legion.
For those of you who don’t know who the Royal British Legion (RBL) are, they are a charity that raises much needed money to support the vital welfare work that takes care of the armed forces community. The Royal British Legion provides support to the whole armed forces family – serving staff, ex-service people and their dependents.
The RBL also campaigns on issues affecting service people. To this end they spend £1.4 …
Bullseye! Arrow on target with Splunk award and ambitious plans for 2016 and beyond
Earlier this year, Splunk had its Global Partner Summit in Las Vegas. We had hundreds of partners attend the three day event that was integrated with Splunk’s SKO. Arrow won the “Worldwide Distribution Partner of the Year” award and Arrow Sweden won the equivalent EMEA award.
The relationship with Arrow has gone from strength to strength and is a core part of Splunk’s business in EMEA. In our last EMEA partner spotlight we recently showcased the customer success that our partner Moviri have had in Italy and in this blog post we wanted to highlight the great work between Splunk and Arrow in EMEA.
Arrow work with a large number of technology providers and the relationship with Splunk …