SplunkLive Stockholm 2015. IKEA, Statnett and Klarna

A couple of weeks ago, I was in one my favourite cities for SplunkLive Stockholm. We had a couple of hundred people in one of the most impressive rooms we’ve ever had a SplunkLive in. It felt more like the setting of Romeo and Juliet (as far as I know, there weren’t any declarations of undying love – not even for machine data).


This year we were very happy to have Statnett, Klarna and IKEA presenting on how they use Splunk.



Statnett own, build and maintain the Norwegian power grid and “make sure the lights are on in Norway”. We had Linus from Statnett talking about how they “monitor all the things” using Splunk and how this feeds into their …

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Planes, Trains, Automobiles (and Shopping). European Business Analytics at .conf2015



So far in this blog series wrapping up .conf2015 from an EMEA perspective, we’ve explained how to bring sexy back to IT Ops whilst dropping your security breaches.


We wanted to wrap up with some of those exciting analytics use cases outside of IT Ops and Security. EMEA had some great customers talking about their use of Splunk for business analytics and we had case studies of planes, trains and automobiles (and very large omni-channel retailers).




As we’re increasingly seeing here at Splunk, one of the secrets to getting value from your data is to collect it once and use it for multiple purposes. Analytics plays a key part in enabling everyone inside a company …

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Bringing “Sexy Back” to IT Ops. An EMEA view on .conf2015

As I write this, I’m on a train into London and back in a cold, foggy, slightly chilly UK following September’s .conf2015 in Las Vegas. It was a pretty bumper week with around 4000 people in the MGM Grand hearing hundreds of fantastic customer stories, new product announcements, a huge partner pavilion and some great Splunk stories being shared over a drink (or two…). This year’s event generated some great buzz with #SplunkConf trending on Twitter during the keynote. From an EMEA perspective, we had three customer testimonials in the opening hour from BMW (using Splunk for IoT), Otto Group (using Splunk for business analytics) and Vodafone (using Splunk’s new IT Service Intelligence product). We also had customer speaking sessions from …

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Visit Splunk and hear from Yoox at the Gartner Security & Risk Summit in London next week

YooxNext week is the Gartner Security and Risk Summit in London and Splunk is going to be there together with our customer Yoox. If you didn’t see the news, Yoox and Net-a-Porter are merging and Gianluca Gaias, their Head of Information Security, will be presenting how they are using Splunk to build an enterprise-grade Security Intelligence Platform. If you’re at the Summit, Yoox is presenting on Tuesday 15th at 10:15 in the Westminster A room. The Security Summit follows on from the recent Gartner SIEM Magic Quadrant where Splunk was named a leader. You can get a free copy of the report here. There’s also a short video that gives you an overview of Splunk for Security:

We’re …

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Tea and Biscuits and Operational Intelligence

KettleWherever in the world you are reading this, there’s always time for a cup of tea. Whether it is English Breakfast, Earl Grey, Peppermint or Roobois, in the 4-5 minutes it takes you to make “a cuppa” (British slang) you can also get your Operational Intelligence Benchmark score based on EMEA wide research conducted by industry analyst Quocirca and Splunk. I’m going to guide you through the steps whilst making my own cup of tea:

  1. Fill the kettle up and switch it on. Your water should boil in about 2 minutes.
  2. Whilst it is boiling, open your web browser and visit OIBenchmark.com (English), OIBenchmark.de (German) or OIBenchmark.fr (French) and click “start”


  3. Select your industry, answer the twelve quick questions and
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Splunking Soccer and the English Premier League


The English soccer season starts this weekend and I was lucky enough to go to the season opener (The Community Shield) for my son’s first football match. He had a lot of questions including “who won the most matches last year?”, “who scored the most goals?”, “who gave the most red cards?”. Despite my shambolic efforts to predict the winner of the 2014 World Cup, I thought I’d try and find out by Splunking the data.The top four in the Premier League last year were Chelsea, Manchester City, Arsenal and Manchester United (in that order) so I thought I’d look into the story the data told about the season. I managed to find a file of all the results from …

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Splunk wins “Big Data Innovation” at Computing’s Vendor Excellence Awards

ExcellenceIt is always nice to end a working week on a high and last Friday gave the Splunk EMEA team a great start to the weekend. We were nominated and won Computing’s Vendor Excellence Award for “Big Data Innovation”. The judges commented specifically on Splunk’s ability to democratize big data so that everyone can use it.


It was a nice way to spend a Friday afternoon and there was a lot of nervous anticipation over lunch as to who was going to win the various awards.


The ceremony started with something I’d never seen before. The pre-award entertainment was 25 year old rapper comedian, Chris Turner (@ChrisPJTurner). Dressed in a very dapper suit he explained how he was going …

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Masters Of Machines 2015 Part 4: Meeting the increasing security threat head-on with Operational Intelligence

Matrix FightIn the fourth and final part of this blog series to accompany the “Masters of Machines II” research from Splunk and industry analyst Quocirca, we discuss the rising security threats faced by organisations today and how Operational Intelligence has a key part to play in defending yourself.





If you want to catch up with previous posts:

Part 1 – Discusses the high level findings from the research

Part 2 – The increase in IT complexity and managing it with OI

Part 3 – How to improve customer experience by harnessing machine data


The fastest growing IT management concern from 2013 to 2015 was increased security threats through the compromise of IT systems.


The …

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Masters Of Machines 2015 Part 3: Customer Experience and Operational Intelligence

CExp_DataIn part 1 of this blog series we discussed the high level findings from the Quocirca analyst research into Operational Intelligence. In part 2 we discussed in detail IT complexity and the role of machine data. In part 3 I wanted to talk about the fact that poor customer experience is one of the top three fastest growing IT concerns. In April, I wrote here and here about how organisations (such as Shazam, John Lewis, Auchan, Nordstrom and Domino’s Pizza) are using Splunk to improve customer experience and the research shows how important a priority it is. It is no surprise that customer experience is now a multi-channel initiative across web, voice, mobile, face-to-face, social and IoT. What is a …

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Masters of Machines 2015 Part 2: IT Complexity on the Rise

WiresIn part 1, I spoke about the key findings from the recently published research by Quocirca. In part 2, I’ll focus on how the research shows that Operational Intelligence helps manage IT infrastructure complexity. The adoption of cloud services (IaaS, Paas and SaaS) has a lot of well documented benefits but does add to IT infrastructure complexity making it more difficult to get insight into a technology landscape that is increasingly hybrid.


There were three big concerns with IT infrastructure:

  • Downtime and disruption to mission critical (often hybrid) services
  • Keeping up with innovation (e.g. cloud, big data, the internet-of-things (IoT), DevOps (software development and operations) and mobility
  • Data chaos from all the information generated by a modern
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